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Listen to an Excerpt from the Audiobook




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Listen to an Excerpt from the Audiobook

00:00 / 04:04

"Reimagining Healthcare offers a reason to be hopeful about the future of healthcare and the significant positive change that it can bring."

Jon Russell SVP & CIO MultiCare



Healthcare is on the precipice of enormous transformation brought on by three immutable forces; an aging demographic, the increasing sophistication and volume of diagnostic tools, therapies, and pharmaceuticals, and the exponential rate of digital technology—from advances in genomics to the personalization of medicine for each patient.

These changes are creating an unprecedented opportunity to build a future for healthcare, which will put the patient at the center of an incredibly rich healthcare ecosystem that has the power to positively impact the quality of life for each individual in dramatic ways.

With the ability to capture and store data about every individual’s healthcare interaction, our digital genomes, and the health patterns across vast populations, we will be able to predict disease and illness better than we can currently predict tomorrow’s weather forecast. It could be an amazing future.

However, healthcare is also at another precipice—one that threatens to send it, and all of this promise, plummeting out of control into an economic black hole. Runaway administrative costs, dramatically shrinking margins for hospitals, the rapidly increasing burden on patients to pay for healthcare out of their own pockets, and an equally onerous burden on doctors and clinicians to handle paperwork over patients, and a healthcare system that still silos data in myriad proprietary repositories, is crippling our healthcare system and the promise it could otherwise deliver. 

If we don’t do something dramatic, courageous, and deliberate within the next decade, US healthcare will simply become economically unsustainable and unable to provide quality healthcare to an aging population with ever-increasing and ever more complex healthcare needs.

Reimagining Healthcare takes a hard, honest, and practical look at we can bend the arc of healthcare towards a system that significantly improves outcomes, drives out administrative friction, and provides a patient-centered model that can be scaled into the next century to become a role model for every nation.

Rather than take the all-too-often discussed nuclear option of dismantling healthcare, or pursuing politically polarizing policy debates, Reimagining Healthcare looks at options that are readily available to make reengineering healthcare possible within the coming decade.



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Tom Koulopoulos

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Tom Koulopoulos is Chairman and founder of Delphi Group, a 30-year-old Boston-based think tank named one of the fastest growing private companies by Inc magazine. He is also the author of 13 books, an columnist, the past Executive Director of the Babson College Center for Business Innovation, the past director of the Dell Innovation Lab, and a  professor at Boston University.

His insights have received wide praise from luminaries such as the late Peter Drucker, the father of modern management; Dee Hock founder of Visa International, and  Tom Peters, who called his writing, “a brilliant vision of where we must take our enterprises to survive and thrive.” 

According to Tom’s mentor Peter Drucker, Tom’s writing “makes you question not only the way you run your business but the way you run yourself.”

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